How to hire a collection agency: what are the steps?
Here is how to hire a collection agency without spending weeks on research.
Make a list of the accounts you want to place, shortlist agencies that collect business debts in your industry, and check licensing, complaints and references. Compare written terms for fees, legal costs, reporting and withdrawal. Then sign the agreement and hand over contracts, invoices, correspondence and contacts so the agency can start immediately.
How to hire a collection agency: checklist
Follow our step-by-step guide to hiring a collection agency, browse agencies on Collection Placement, or get matched with an experienced partner for free. Business News Daily also recommends checking the Better Business Bureau and asking about errors-and-omissions insurance[source].
More answers
- Customer won’t pay invoice: what do I do?
- What legal action for unpaid invoices can I take if a customer refuses to pay?
- Can you write off unpaid invoices?
- How much do collection agencies charge?
- Who pays collection agency fees: me or the debtor?
- How do I write a payment demand letter?
- Is small claims court for unpaid invoices better than a collection agency?
- Can I hire a collection agency to collect a debt that’s small?
- How to send someone to collections: what are the steps?
Sources: Business News Daily, “The Best Collection Agency Services” (page last updated Oct 17, 2024) (accessed Oct 18, 2026).
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